FAQ

Driving a tuktuk in Sri Lanka is generally safe, but it’s essential to be mindful of certain factors:

• Road Conditions: Some roads might have varying conditions, so it’s advisable to navigate cautiously.
• Traffic Dynamics: Familiarize yourself with local traffic habits and stay alert while driving.
• Precautions: Follow traffic rules, wear a seatbelt, and avoid speeding to ensure a safe and enjoyable journey.
• Our Assistance: We provide driving lessons, 24/7 support, and comprehensive guidance to ensure a secure driving experience.

Absolutely! You can easily book a tuktuk online through our website. Follow these simple steps:

1. Visit our website and navigate to the booking section.
2. Select your desired rental period and provide essential details such as pick-up and return locations, dates, and times.
3. Proceed to confirm your reservation by making a deposit securely through our online payment portal.
4. Upon confirmation, you’ll receive a confirmation email with all the necessary details and instructions for your tuktuk rental.

Yes, you can make the payment when you pick up the tuktuk. We offer the flexibility for payment upon collection to ensure convenience for our customers

1. Age Requirement: Be at least 18 years old.
2. Valid Driver’s License: Hold a valid driving license issued by the Department of Motor Traffic in Sri Lanka or an international driving permit (IDP).
3. Documentation: Provide necessary identification documents, including your passport, visa, and local address details.
4. Application Process: Visit the Automobile Association of Ceylon (AAC) or relevant local authorities to apply for the tuktuk license.
5. Processing Fees: Pay the required fees for the license application.

You should report the theft to the police and us right away. We will help you with the insurance and a new tuktuk. Tuktuk theft is very uncommon here, but you need to keep your keys safe.

You can cancel your booking by informing us. Please note that if you have submitted your documents for tuktuk driver’s license, we will immediately apply for your license on your behalf. In that case, we will have to pay $40 for the AAC in Sri Lanka. We will only ask you to reimburse us for that amount in case of cancellation. For more information, please refer to our terms and conditions or contact us.