FAQ

Driving a tuktuk in Sri Lanka is generally safe, but it’s essential to be mindful of certain factors:

• Road Conditions: Some roads might have varying conditions, so it’s advisable to navigate cautiously.
• Traffic Dynamics: Familiarize yourself with local traffic habits and stay alert while driving.
• Precautions: To ensure a safe and enjoyable journey, follow traffic rules, and avoid speeding than 40kmph
• Our Assistance: We provide driving lessons, 24/7 support, and comprehensive guidance to ensure a secure driving experience.

Absolutely! You can easily book a tuktuk online through our website. Follow these simple steps:

1. Visit our website and navigate to the booking section.
2. Select your desired rental period and provide essential details such as pick-up and return locations, dates, and times.
3. Proceed to confirm your reservation by making a deposit securely through our online payment portal.
4. Upon confirmation, you’ll receive a confirmation email with all the necessary details and instructions for your tuktuk rental.

Yes, you can make the payment when you pick up the tuktuk. We offer the flexibility for payment upon collection to ensure convenience for our customers

To apply for your tuk-tuk driver’s license, the Automobile Association of Ceylon (AAC) requires the following documents:

• A passport-size photo with a white background.
• Your International Driving Permit (IDP).
• A copy of your passport (information page)
• Your National Drivers License Both Sides

We will assist you in submitting these documents in advance so your license is ready when you arrive, saving you time and ensuring a hassle-free experience.

Click here to Learn More about the Required Document guidelines for the tuktuk driver’s license.

An International Driving Permit (IDP), also sometimes called an International Driver’s License, is a document that translates your national driver’s license into multiple languages, allowing you to drive legally in countries that require it, when accompanied by your valid national license.

Here’s a more detailed explanation:

• The IDP facilitates communication with authorities and car rental agencies in countries where English isn’t widely spoken, helping to avoid language barriers.
• It’s a translation of your existing driver’s license, not a replacement for it.
• Some countries require an IDP for tourists or visitors to drive legally, while others may not require it.
• IDPs are typically valid for one year from the date of issue.
• You can apply for an IDP through your country Automobile Association
• IDPs are recognized in over 150 countries.

You should report the theft to the police and us right away. We will help you with the insurance and a new tuktuk. Tuktuk theft is very uncommon here, but you need to keep your keys safe.

You can cancel your booking by informing us. Please note that if you have submitted your documents for tuktuk driver’s license, we will immediately apply for your license on your behalf. In that case, we will have to pay $40 for the AAC in Sri Lanka. We will only ask you to reimburse us for that amount in case of cancellation. For more information, please refer to our terms and conditions or contact us.